Shipping policy
Shipping Policy – BGH Sourcing
At BGH Sourcing, we are committed to ensuring that your orders are processed and delivered in a timely and reliable manner. Please review our shipping policy below for complete details.
Order Processing
All orders are processed within 1–3 business days after receiving order confirmation. Orders are not shipped or delivered on weekends or public holidays. In case of high order volumes or unforeseen delays, processing times may be extended, and customers will be notified accordingly.
Shipping Time
Delivery times may vary depending on your location and shipping method selected. Typically:
- Domestic shipping: 4–7 business days
- International shipping: 7–15 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs clearance, logistics delays, or local courier services.
Shipping Charges
Shipping charges are calculated at checkout based on the destination, weight, and shipping method selected. Any applicable duties, taxes, or customs fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email along with tracking details so you can monitor your shipment status.
Shipping Address
Please ensure that all shipping information provided is accurate and complete. BGH Sourcing will not be responsible for delays or losses caused by incorrect or incomplete addresses.
Customs, Duties & Taxes
For international orders, customs duties and taxes may be applied by the destination country. These charges are not included in the product or shipping cost and must be paid by the customer.
Delayed or Lost Shipments
While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control. If your order is significantly delayed or lost, please contact our support team, and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please feel free to contact our support team for assistance.
By placing an order with BGH Sourcing, you agree to the terms outlined in this shipping policy.
